Privacy Policy for Chattr
Effective Date: May 15, 2026
Last Updated: May 15, 2026
Welcome to Chattr.
This Privacy Policy explains how Chattr (“Chattr”, “we”, “our”, or “us”) collects, uses, stores, processes, and shares information when you use our mobile application, website, and related services (collectively, the “Services”).
Chattr is owned and operated by:
Mesh Flow LLC Fz
Meydan Grandstand, 6th Floor
Dubai, United Arab Emirates
Email: support@getchattr.app
By accessing or using Chattr, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- The Chattr iOS application
- Related websites and landing pages
- AI-powered conversation and coaching features
- Voice and microphone functionality
- Screenshot and image analysis features
- Customer support interactions
- Analytics and performance monitoring systems
This Privacy Policy does not apply to third-party services that may integrate with or be linked from Chattr.
2. Information We Collect
We collect information in several ways depending on how you interact with Chattr.
A. Account Information
When you create or manage an account, we may collect:
- Email address
- Authentication credentials
- Apple Sign-In identifiers
- User profile information
- Subscription status
- Account preferences
- Customer support communications
Authentication may be processed through third-party providers such as Apple or other authentication services.
B. User-Generated Content
Chattr is designed to help users improve communication and conversational skills through AI-powered interactions.
To provide these features, we may collect and process:
- Text conversations
- Chat messages
- AI prompts
- User responses
- Voice recordings
- Speech inputs
- Uploaded screenshots
- Uploaded images
- Feedback submissions
- Conversation evaluations
- Interaction history
You retain ownership of content you submit to Chattr.
C. Microphone & Voice Data
Chattr may request access to your device microphone to enable features such as:
- Voice-based AI conversations
- Speaking exercises
- Pronunciation analysis
- Communication simulations
- Speech evaluation
- Real-time conversational practice
Audio data may be processed by third-party AI or speech recognition providers solely for the purpose of providing the requested functionality.
We do not access your microphone without your explicit permission.
Depending on the feature being used:
- Audio may be temporarily processed in real time
- Audio may be stored to maintain conversation continuity
- Audio may be converted into text transcripts for AI processing
D. Photos & Media Access
Chattr may request permission to access your photos or media library so you can:
- Upload screenshots
- Analyze text conversations
- Receive AI-generated communication feedback
- Share images for AI analysis
Chattr only accesses photos, screenshots, or media files that you explicitly choose to upload.
We do not:
- Scan your photo library
- Access media in the background
- Collect unrelated images without your action
E. Analytics & Usage Information
We may automatically collect certain technical and usage information, including:
- Device type
- Device identifiers
- Operating system version
- App version
- Language settings
- Time zone
- IP address
- General geographic region
- App interactions
- Feature usage
- Session duration
- Navigation behavior
- Crash logs
- Performance diagnostics
This information helps us:
- Improve product performance
- Analyze feature adoption
- Detect bugs and crashes
- Optimize user experience
- Prevent fraud and abuse
- Improve AI systems and workflows
F. Subscription & Payment Information
Subscriptions and payments may be processed through Apple’s App Store or third-party payment providers.
We do not directly store full payment card information.
We may receive limited transaction-related information such as:
- Subscription status
- Purchase confirmations
- Billing country
- Renewal status
- Refund status
3. How We Use Information
We use collected information to:
- Provide and operate Chattr
- Deliver AI-generated conversations and feedback
- Process voice and speech interactions
- Analyze uploaded screenshots and images
- Personalize the user experience
- Improve AI quality and app performance
- Develop new features
- Monitor usage and engagement
- Detect abuse, fraud, spam, or malicious activity
- Respond to customer support requests
- Enforce our Terms of Service
- Comply with legal obligations
4. AI Processing & Automated Systems
Chattr uses artificial intelligence and machine learning technologies to provide conversational coaching, evaluations, recommendations, and simulations.
Information you submit may be processed by:
- AI language models
- Speech recognition systems
- Voice analysis systems
- Image analysis systems
- Automated moderation tools
These systems may be operated by trusted third-party providers.
AI-generated responses are automated and may occasionally:
- Be inaccurate
- Be incomplete
- Produce unexpected responses
- Misinterpret context
- Generate imperfect recommendations
Users should independently evaluate AI-generated content before relying on it.
5. Sharing of Information
We may share information with trusted third parties solely when necessary to operate and improve Chattr.
This may include:
- Cloud hosting providers
- AI model providers
- Speech processing providers
- Authentication providers
- Analytics providers
- Infrastructure providers
- Customer support tools
- Payment processors
We do not sell personal information to advertisers or data brokers.
Information may also be disclosed:
- To comply with legal obligations
- To respond to lawful requests
- To protect the safety, rights, or security of users
- To investigate fraud or abuse
- In connection with mergers, acquisitions, or business transfers
6. Third-Party Services
Chattr may use third-party services and infrastructure providers to support the functionality of the platform.
These may include services related to:
- AI processing
- Analytics
- Authentication
- Cloud storage
- Database infrastructure
- Error monitoring
- Push notifications
- Subscription management
Your use of third-party services may also be subject to their own privacy policies and terms.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services
- Maintain user accounts
- Improve platform functionality
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on:
- The type of data
- Legal requirements
- Operational needs
- Security obligations
Deleted data may temporarily remain in backups or archived systems before permanent removal.
8. Data Deletion Requests
Users may request:
- Account deletion
- Removal of personal information
- Deletion of stored conversations
- Removal of uploaded content
Requests can be sent to:
We may need to verify your identity before processing requests.
Some information may be retained where required by law, security obligations, fraud prevention, or legitimate business purposes.
9. Your Rights
Depending on your jurisdiction, you may have rights relating to your personal information, including:
- Access to your data
- Correction of inaccurate information
- Deletion requests
- Restriction of processing
- Objection to processing
- Withdrawal of consent
- Data portability
To exercise your rights, contact: support@getchattr.app
10. International Data Transfers
Chattr operates internationally.
Your information may be processed or stored in countries outside your country of residence, including jurisdictions that may have different data protection laws than your local jurisdiction.
By using Chattr, you acknowledge and consent to such transfers where permitted by law.
11. Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Security measures may include:
- Encrypted data transmission
- Access controls
- Authentication protections
- Infrastructure monitoring
- Security audits
- Secure cloud infrastructure
However, no system or method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Chattr is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years old.
If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information promptly.
If you believe a child has provided personal information through Chattr, please contact: support@getchattr.app
13. AI Disclaimer
Chattr provides AI-generated conversations, evaluations, suggestions, simulations, and communication feedback.
AI-generated content:
- May be inaccurate
- May be incomplete
- May contain errors
- Should not be considered professional advice
Chattr does not provide:
- Medical advice
- Psychological counseling
- Legal advice
- Relationship counseling
- Mental health treatment
- Professional therapeutic services
Users remain solely responsible for their own decisions, communications, and actions.
14. App Permissions
Depending on the features you use, Chattr may request access to:
- Microphone
- Photos and media library
- Camera
- Notifications
You can manage permissions through your iOS device settings at any time.
Disabling certain permissions may limit functionality.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes are made, we may:
- Update the effective date
- Notify users within the app
- Provide additional notices where required
Continued use of Chattr after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Mesh Flow LLC Fz
Meydan Grandstand, 6th Floor
Dubai, United Arab Emirates
Email: support@getchattr.app
